Cancellation policy

Consumers have a thirty-day right of withdrawal.

Right of withdrawal

You have the right to cancel this contract within thirty days without giving any reason.
to revoke this contract. The withdrawal period is thirty days from the day on which you or a third party or a third party named by you, who is not the carrier, has taken possession of the goods ore have taken possession of the goods.
To exercise your right of withdrawal, you must inform us (YAKKAY GmbH, Papenreye 22, 22453 Hamburg, Germany, info@yakkay.com)
by means of a clear statement (e.g. a letter sent by post or an e-mail) of your decision to withdraw from this contract.

Consequences of withdrawal

If you withdraw from this contract, we will refund all payments we have received from you including the delivery costs (with the exception of the additional costs, resulting from the fact that you have chosen a type of delivery other than the cheapest standard delivery, the most favorable standard delivery offered by us), immediately and at the latest within fourteen days from the day on which the notification of your
of your revocation of this contract has been received by us.

For this repayment we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you.
In no case will you be charged any fees for this repayment.
will be charged. We may refuse to make the repayment until we have received the goods back or until you have provided proof that you have sent the goods, whichever is the earlier.

You must return the goods to us immediately and in any event no later than fourteen days from the day on which you inform us of the revocation of this contract, to YAKKAY GmbH Retoure c/o acut fulfillment GmbH (Motzener Straße 36-38 Tor
28, DE-12277 Berlin, Germany ). The deadline is met if you send the goods before the period of fourteen days has expired.

You bear the direct costs of returning the goods. You are only liable for
only have to pay for any loss in value of the goods if this loss in value is
to the examination of the nature, characteristics and functioning of the goods.
necessary handling of the goods.